Career Coach

The Career Coach is responsible for conducting job readiness and job coaching interventions at the Academy to prepare participants for placement, retention, and promotion in careers consistent with their Now, Next, Later Career Blueprint.


Primary Responsibilities:

  • Deliver assigned individual and group sessions from the Concordance Re-entry Model to quality and fidelity.
  • Facilitate evaluation of participant Life Plan progress, refine goals as appropriate, and identify necessary support.
  • Employ appropriate andragogy, coaching, and motivational interviewing for participant progress and to encourage and retain participants through Phases 3 and 4 of the Academy and the implementation of their Life Plan.
  • Participate in the evaluation of participants’ job readiness to progress through phase 3 and 4 within a multidisciplinary environment.
  • Work closely with Case Manager and Therapist to ensure coordination of services during
    Phase 4.
  • Research and contact community education and training providers to maintain current knowledge of their training curriculum and “’fit” with Participant needs.
  • Maintain quality and fidelity to manuals, assessments, and decision-making processes.
  • Maintain and update records for assigned participants Concordance Academy Participant System on a timely basis.
  • Maintain positive and professional relationships with Academy participants, prison staff and administration, team members, volunteers, community partners and adhere to Academy policies.
  • Member of and participate in an inter-disciplinary team assigned to participants, providing input on progress through Concordance Re-Entry Model Phases.
  • Collaborate with team members to ensure Concordance Academy continues to be the best.


Skills, Knowledge, and Abilities:

  • Knowledge of high impact job coaching practices and techniques.
  • Ability to develop and nurture effective relationships with first-line supervisors and managers at Concordance job sites.
  • Knowledge of industry standards for Academy guided pathways (e.g. retail, logistics, and food service).
  • Knowledge of publicly available labor market information and job search tools (e.g.; Missouri Economic Research and Information Center, Bureau of Labor Statistics).
  • Ability to work cooperatively with others from varied backgrounds and in different situations to accomplish the objectives to build and maintain mutually-beneficial working relationships, leverage information and achieve results.
  • Ability to maintain professional boundaries and develop appropriate role relationship.
  • Skilled in writing and maintaining computer-based participant records in an accurate and timely manner.
  • Ability to respond to a situation using appropriate de-escalation techniques.
  • Ability to obtain information, identify key issues and implications, apply professional judgment to make informed and objective decisions.
  • Ability to plan and organize work activities; manage several tasks at once; and routinely meet deadlines.
  • Ability to maintain performance and self-control under pressure or adversity.
  • Knowledge of and impact trauma.
  • Ability to perform duties with fidelity, skill, and heart.


Education and Experience:

  • Bachelor’s degree in Counseling, Psychology, Human Resources or closely related field;
  • Master’s Degree in Counseling, Psychology, Human Resources, or closely related field (preferred)
  • Three years’ experience and/or training that includes workforce development, career counseling, employment coaching; or an equivalent combination of education, training, and experience.


Licensure & Certification:

  • LPC, PLPC with emphasis on career counseling (preferred)
  • Offenders Workforce Development Specialist certification (preferred)
  • Appropriate driver’s license


To Apply:
Send resume to


Concordance AcademyCareer Coach